FAQs

General Questions

What services does Servant Printing Service offer?

We specialize in print-on-demand solutions, offering custom printing for business cards, brochures, banners, posters, apparel, and more. Whether you’re a business, an event organizer, or an individual, we’ve got you covered.

We are proudly based in the Bay Area, California, and yes, we ship to customers all over the United States.

  1. Choose Your Product: Select from our wide range of print options.
  2. Customize It: Upload your design or use our online design tools to create your perfect print.
  3. Place Your Order: Once your design is ready, simply check out and let us handle the rest!
  4. Receive Your Prints: We’ll produce and ship your order to your doorstep.

Orders and Customization

Can I order in bulk?

Absolutely! We offer bulk discounts for larger orders. Contact us directly for special pricing on bulk projects.

We accept most standard formats, including PDF, PNG, JPEG, and AI. For the best results, ensure your files are in high resolution (300 DPI or higher).

No problem! Our easy-to-use design tools can help you create a professional design. Alternatively, you can work with our design team for a more personalized touch.

Changes can be made within 24 hours of placing your order. After that, your order may already be in production. Contact us as soon as possible for assistance.

Shipping and Delivery

How long will it take to receive my order?

Standard orders typically ship within 5–7 business days after proof approval. Expedited shipping options are available at checkout.

Yes! If you’re in the Bay Area, you can opt for local pickup to save on shipping.

Shipping costs vary based on the size and weight of your order and your location. You’ll see the exact cost at checkout before completing your purchase.

Billing and Payments

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

Due to the custom nature of our products, we cannot accept returns. However, if there’s an issue with your order, please contact us within 7 days of receiving it, and we’ll make it right.

Support

How can I contact customer service?

You can reach us through our Contact Us page, email us at information@servantprinting.com, We’re here to help!

Yes, we do! Our team loves helping customers bring their ideas to life. Schedule a consultation, and we’ll guide you through the process.

We care about the environment! Many of our products are printed on eco-friendly materials. Look for the “Sustainable” badge on our product pages.

How To Place An Order

Choose Your Product and Get Pricing

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How can I select the product I need?

Go to the Product Page on our website and browse the available options, such as business cards, posters, or apparel.

Use the drop-down menus next to each product option to select your specifications, such as paper type, size, color, and quantity.

Once you’ve selected all the specifications, the total price will be displayed automatically.

Click the “Calculate Shipping” link, enter your zip code, and click “Calculate” to view available shipping methods and their costs.

Upload Your Files & Complete Billing and Shipping Information

How do I upload my design files?

Click the “Attach Files” button on the order page, select the files you want to upload (designs, graphics, or text), and click “Submit.”

Review our File Preparation Guide before uploading to ensure your files meet our print-ready requirements.

Once uploaded, you’ll be directed to the Shopping Cart page where you can review your order summary, including product type, quantity, and price.

Click “Checkout” to go to the Delivery Information page, enter your Shipping Address, select a shipping method, and proceed to the Billing Information page to enter your payment details. Agree to the Terms and Conditions, then click “Confirm Order” to finalize your purchase.

Approve Your Proof

When will I receive my proof?

Within 1 business day of uploading your files, you’ll receive an email notification that your proof is ready.

Log in to your account, go to Job Management, select your invoice, and download your proof.

If everything looks correct, click the “Approve” button to send your order into production.

No, once you approve your proof, your order goes into production and no further changes can be made.

Waive Proof (Optional)

What does waiving the proof mean?

If you waive the proof, your files go straight into production without being checked for errors.

Uncheck the “Get PDF Proof” box during file upload to skip the proofing step.

Only waive the proof if you are 100% confident your files are print-ready, as any errors in your design will not be checked.